Terms of Service (draft)

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1. Who this agreement is between

These Terms of Service (the "Terms") govern your use of the TaxOn Edge workbench (the "Service"), operated by Pankaj Sinha, sole proprietor, trading as "TaxOn Edge" (the "Provider," "we," "us"), with primary place of business at Hyderabad, India, and contact address info@taxonedge.net.

"You" means the practising Indian Chartered Accountant ("CA") who registers an account and, where applicable, the CA firm on whose behalf the CA registers.

2. What the Service is (and what it is not)

The Service is an AI-assisted workbench for Indian tax-compliance work. Its primary capabilities are:

  • ingesting GST and Income Tax notices you or your clients upload;
  • generating draft responses using AI models operated by the Provider

and by third-party AI processors (Anthropic PBC, Google LLC);

  • reconciling books data (Tally exports) against portal data (AIS,

Form 26AS, GSTR filings) that you upload;

  • assembling response bundles (draft letter + evidence PDFs) for your

review;

  • storing supporting documents in a secured vault so you can reference

them across notices.

What the Service is not:

  • Not tax advice. Every draft, computation, and reconciliation

produced by the Service is a starting point that you, as the licensed CA, must review, edit, and approve before submitting to any tax authority or client. You remain professionally responsible for the content of anything filed under your ICAI membership.

  • Not a filing agent. The Service does not itself file, submit, or

transmit anything to any tax authority on your behalf; every outbound submission is a manual action you take through the relevant government portal.

  • Not a substitute for record-keeping obligations. The Service is a

workbench; you remain responsible for your and your clients' statutory record-keeping under the CGST Act, the Income-tax Act, the Companies Act, and any other applicable statute.

3. Eligibility

To register and use the Service you must:

  1. be a natural person aged 18 or above;
  2. hold a current, un-suspended ICAI membership (Associate or Fellow)

and be authorised to sign audit and compliance work in India;

  1. register with the correct ICAI membership number, which we verify

through operator-assisted review at signup (a third-party ICAI verification API may be introduced later on notice via this document or the Privacy Policy);

  1. maintain the confidentiality of your login credentials and MFA

secrets and notify us immediately at info@taxonedge.net if you suspect any unauthorised access.

We reserve the right to refuse registration, suspend, or terminate any account that violates this section, subject to Section 12.

4. Account and access

Access is granted on a per-firm workspace basis. Cross-firm isolation is enforced at the database layer (row-level security scoped by ca_firm_id) and at the application layer (require_ca middleware). Adding additional users to your firm workspace is subject to per-tier limits published on the pricing page.

5. Fees, billing, and refunds

5.1 Modules and prices

The Service is sold as two independent modules. Current published prices (subject to change on 30 days' notice per Section 5.4) are:

  • GST Compliance — INR 50,000 per year for up to 40 client

firms (plus GST).

  • Income Tax Compliance — INR 35,000 per year for up to 40 client

firms (plus GST).

  • Additional client bundles — INR 10,000 per year per bundle of

10 additional clients (plus GST), for either module.

Modules are billed per activation. You may activate either module independently or both together; separate GST-compliant invoices are issued for each module.

5.2 Trial

A 30-day free trial is available on first signup, without payment details, for the module(s) you activate. On trial expiry, unbilled accounts are placed in read-only mode for 14 days (during which you can export data), after which access is suspended and data is retained for the period stated in Section 11.

5.3 Refunds

Refunds are considered on a case-by-case basis within 14 days of payment for annual subscriptions, less any usage-based fees consumed (client-bundle activations, per-notice charges beyond bundled quotas). No refunds are issued for partial months on monthly plans, if we introduce them.

5.4 Price changes

We may change prices, module composition, or client-bundle sizes on 30 days' written notice by email to the address on file. Price changes apply from your next billing cycle. You may cancel before the new price takes effect and receive a pro-rata refund of the unused portion of any prepaid period.

6. Acceptable use

You will not, and will not permit anyone acting on your behalf to:

  • attempt to bypass authentication, authorisation, or tenant-isolation

controls, or access any workspace other than your own;

  • probe, scan, or test the Service for vulnerabilities except under a

written responsible-disclosure agreement with us;

  • use the Service to submit fraudulent, misleading, or knowingly

incorrect content to any tax authority;

  • resell, redistribute, or make the Service available to any third

party except your own client firms in the ordinary course of your CA practice;

  • scrape, crawl, or systematically download outputs of the Service

other than through the export tools we provide;

  • upload malware, illegal content, or content you do not have the right

to upload;

  • circumvent the per-client cap or per-tier user-count limit by

registering multiple accounts for one firm.

We may suspend or terminate your account for violations of this section, subject to reasonable notice unless we assess immediate suspension is necessary to protect other users or comply with the law.

7. Intellectual property

7.1 Your content

You retain all rights, title, and interest in the notices, documents, Tally exports, client PII, and other content you upload to the Service ("Your Content"). You grant us a limited, worldwide, non-exclusive, royalty-free licence to host, process, transmit, and display Your Content solely for the purpose of providing the Service to you and your firm's client firms.

We do not use Your Content to train any AI model. Our third-party AI processors (Anthropic PBC, Google LLC) are contractually barred from training on data we submit to them and are required to delete the processed payload after completion.

7.2 Our content

The Service — including the platform code, models we operate, prompts, workflow definitions, UI, documentation, and brand — is our intellectual property (or our licensors'). Nothing in these Terms transfers ownership of the Service to you. You may not reverse engineer, decompile, or attempt to derive our prompts, weights, or proprietary configurations.

7.3 Generated drafts

Drafts, computations, and reconciliations the Service produces from Your Content are Your Content (Section 7.1) once they exist — subject to the reservations in Section 7.2 that the templates, prompts, and structures used to produce them remain ours. You may edit, submit, retain, or delete generated drafts as you see fit.

8. Third-party sub-processors

The Service depends on third-party sub-processors (payment, email, error tracking, cloud infrastructure, AI models). The current list is maintained in the Privacy Policy at /legal/privacy and in the DPDP notice at /legal/dpdp. We may add or replace sub-processors on notice via those documents. Where a replacement materially reduces your protection, we will give at least 14 days' notice and you may terminate under Section 12 if you object.

9. Warranty disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." To the maximum extent permitted by applicable law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, uninterrupted operation, accuracy of AI-generated content, and completeness of any reconciliation, extraction, or draft.

You acknowledge that AI models can produce inaccurate, incomplete, or misleading output; that the Service's reconciliation logic depends on the fidelity of the data you upload; and that submitting any output of the Service to a tax authority without your independent CA review is outside the scope of the licence granted in Section 7.1.

10. Limitation of liability

To the maximum extent permitted by law, our total aggregate liability to you arising out of or relating to the Service (whether in contract, tort, statute, or otherwise) is capped at the fees you have paid us in the twelve (12) months preceding the event giving rise to the claim.

In no event will we be liable for indirect, consequential, incidental, special, exemplary, or punitive damages; loss of profits; loss of goodwill; loss of client relationships; regulatory penalties assessed against you or your firm; or the cost of substitute services — even if we have been advised of the possibility of such damages.

Nothing in this Section limits liability that cannot be excluded by law, including liability for fraud or wilful misconduct.

11. Data retention on termination

On termination or non-renewal:

  • Your workspace enters read-only mode for 30 days to allow export

of Your Content through the tools we provide.

  • After 30 days we delete Your Content from primary storage. We

retain an anonymised audit spine (who did what, when — without the underlying document contents) for 8 years to satisfy statutory record-keeping under the CGST Act and analogous provisions of the Income-tax Act.

  • Encrypted backups may retain your data for up to a further 35 days

before rotation removes it entirely.

You may request accelerated deletion of Your Content by written notice to info@taxonedge.net; we will action verified requests within 30 days and confirm completion.

12. Termination

You may terminate your subscription at any time from Settings → Billing or by email to info@taxonedge.net. We may terminate immediately for material breach of Section 6 (Acceptable Use), non-payment beyond 30 days, or a court order requiring us to do so. We may terminate for convenience on 60 days' written notice, subject to a pro-rata refund of any prepaid period.

13. Changes to these Terms

We may amend these Terms from time to time. The version identifier at the top of this document is bumped on any substantive change; on your next sign-in you will be prompted to re-accept. We will notify existing CAs by email at least 14 days before any change that materially affects your rights or our obligations takes effect. If you do not accept the amended Terms, you may terminate under Section 12 and receive a pro-rata refund.

14. Governing law and dispute resolution

These Terms are governed by the laws of India.

Any dispute arising out of or relating to these Terms will be resolved by binding arbitration before a sole arbitrator in Hyderabad, India, under the Arbitration and Conciliation Act, 1996, with proceedings conducted in English. Judgment on the award may be entered by any court of competent jurisdiction. Subject to the arbitration provisions above, the courts at Hyderabad, India will have exclusive jurisdiction.

15. Contact

Questions about these Terms should be directed to info@taxonedge.net.

For grievance and DPDP requests, see /legal/dpdp.

This document is a draft pending licensed-lawyer review. Every `LEGAL-REVIEW-REQUIRED` marker embedded in the source of this page must be resolved before this document is treated as the operative agreement.